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Returns and Exchanges

Here at the Charles Beckendorf Gallery we hope for your utmost satisfaction, but if you are not completely happy with your purchase it would be our pleasure to issue a return or exchange. Give us a call at (830) 997-5955 for more information.

Returns and Exchanges Policy:

  • Returns must be made within 10 days of receiving your order. You can begin the process by calling (830) 997-5955. Shipping and handling costs will be refunded. 
  • Exchanges can be made for a product of equal value within 10 days of receiving your order
  • Orders can be cancelled before item(s) are shipped and your payment returned.
  • Orders that have been shipped cannot be cancelled, but you can return the item once you have received it. 

Please allow 3-5 business days for funds to be returned.